Your Comfort & Dignity Matter
Our aim is to create a safe, respectful and supportive environment for every patient. Whether you are attending a consultation, undergoing a procedure, or having a medical examination, your emotional wellbeing and physical privacy are always a priority. That’s why we offer the option of a trained chaperone for any part of your care where you would like additional reassurance. You are welcome to request a chaperone at any time — simply let us know when booking your appointment or mention it to your clinician.
When Can I Request One?
A chaperone is a trained member of our clinical or non-clinical team who is present during your appointment to:
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Provide comfort and reassurance.
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Support your dignity during physical or intimate procedures.
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Assist the clinician when appropriate.
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Act as a witness for both you and the clinician.
Chaperones are commonly requested during physical or intimate examinations, or when a procedure may involve undressing. However, you can ask for a chaperone whenever you feel unsure, anxious or would prefer additional support.
If a suitable chaperone is not available at the time, we may offer to reschedule your appointment.
Your Rights & Choices
We understand that preferences vary and that trust is key. You are not required to have a chaperone and may choose to attend your appointment alone, or with a friend or family member instead. This decision will always be respected.
If you do request a chaperone, they will:
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Explain their role and ask for your consent to be present.
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Respect your privacy and confidentiality.
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Remain sensitive and professional throughout.
You also have the right to ask for a same-sex chaperone or clinician, pause or stop an examination at any time, or request a different practitioner if needed.
If you have any questions or would like to discuss the chaperone process in more detail, please don’t hesitate to contact us.
Address
Dr Julia Sen Health & Wellness,
52 Barbourne Road, Worcester WR1 1JA
Phone
07939 286850