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Privacy Policy For Dr Julia Sen Health & Wellness Clinic

Dr Julia Sen Health & Wellness is committed to protecting your privacy and respecting your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you visit this website or contact us.

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1. Who we are

This website is operated by Dr Julia Sen Health & Wellness. If you have any questions about this Privacy Policy or how your data is handled, you can contact us via the details provided at the bottom of this page.

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2. What information we collect

Personal details such as your name, email address and phone number when you contact us via forms, email or bookings

  • Information you choose to share when making an enquiry

  • Technical data such as IP address, browser type and pages visited (via cookies and analytics)

We do not knowingly collect sensitive medical information through this website.

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3. How we use your information

Respond to enquiries and contact requests

  • Provide information about services you have asked about

  • Manage appointments or bookings (where applicable)

  • Improve the website and user experience

Your data is only used where there is a lawful basis to do so, such as consent or legitimate interest.

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4. How your data is stored

We take appropriate steps to protect your personal information. Data is stored securely and only accessed by authorised individuals. â€‹We do not sell, rent or trade your personal data to third parties.

​​5. Sharing your information

Your information may be processed by trusted third-party services used to operate the website (such as Wix hosting, form handling, analytics or email services). These parties are required to keep your data secure and only use it for the agreed purpose..

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6. Cookies

This website may use cookies to help improve functionality and understand how visitors use the site. You can control or disable cookies through your browser settings.

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7. Your rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data

  • Withdraw consent at any time

 

8. Online bookings, forms and newsletters

  • Contact forms: Information submitted via forms is used solely to respond to your enquiry

  • Online bookings: Any booking-related data is used to manage appointments and communication

  • Newsletters: If you subscribe, your email address will only be used for the purpose you agreed to and you may unsubscribe at any time

All data submitted via this website is handled securely and responsibly.

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​​9. Changes to this policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page.

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